Introduction

Welcome to meplay.com  (“Site”). The owner and operator of the Site is DEVCO FZ LLC, registered in Creative Tower, Fujairah the United Arab Emirates (“we”, “our” or “us”).

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern meplay.com’ interactions with you in relation to this website.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

Your access or use of meplay.com  indicates your understanding of an agreement to be bound by these Terms and Conditions of use.

Please note that meplay.com  reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms and Conditions of use. Changes will be effective when posted on Www.meplay.com with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Entering the site will constitute your acceptance of these Terms and Conditions.  If you do not agree to abide by these terms, please do not enter the Site.

Privacy Policy

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

Please read our Privacy Policy.

Items/Products/Services Pricing

Retail Partner: DEVCO FZ LLC is an official partner with the below brands

  • PlayStation GCC ( UAE, KSA, Bahrain, Oman, Qatar, Kuwait and Lebanon)
  • Razer Gold
  • Pubg Mobile
  • Free Fire
  • Lord's Mobile
  • Google Play 

All virtual products are digital products and delivered via email and meplay account instantly after purchase.

  • We only generate the code(s) for payments done with 3-D Secure debit/credit card. If the debit/credit card you used to purchase is not 3-D Secured – we will review your payment and generate the code manually within 1 working day. We do not offer instant digital for payments done with PayPal or Cash on Delivery.
  • Products Limit: To avoid fraudulent transactions, a daily limit has been set. If your order value is above the daily limit, we will review your payment and generate the code manually within 1 working day.
  • No Refund Policy on digital products: Once order is placed successfully and codes are generated and delivered into your meplay account à digital download, there are no refunds.
  • The generated product PIN’s is guaranteed to be exactly as described and in working condition, if your delivered PIN code is not as described - please contact us within 24 hours of delivery.

 

Method of Payment, Card Types accepted, and Currency

  • We accept payments online using Visa and MasterCard credit/debit card in AED, USD, and SAR ”.
  • Currently, we are accepting AED, SAR and USD currencies only 
  • We accept Visa & Master ( Debit & Credit Cards), MADA, and AMEX cards 
    • Only 3D secure cards 

User Account

If you use meplay.com, you are responsible for maintaining the confidentiality of the information you submit through "My Account" and the corresponding password as well as restricting access to your computer to avoid the transfer of your account information by other users. You agree to accept responsibility for all activities that occur under "My Account" or password. We reserve the right to refuse service, terminate accounts and remove or edit content submitted by you on the Site.

Links in meplay.com

  • We are not responsible for the content of any sites that may be linked to or from the site as well as any bulletin board associated with us or the site. These links are provided for your convenience only and you access them at your own risk. Unless otherwise noted, any other website accessed from the site is independent of us, and we have no control over the content of that other website. In addition, a link to any other website does not imply that we endorse or accept any responsibility for the content or use of such other site.
  • In no event shall any reference to any third party or third party product as well as services be construed as our approval or endorsement of that third party or of any product or service provided by a third party.

Copyright

  • All of the names, titles, logos, and designs on meplay.com  identifying our products and brands, including any derivative and related names, titles, logos and designs, are trademarks as well as the sole and exclusive property of DEVCO FZ LLC. All other names, titles, logos, and designs appearing on meplay.com  are the property of their respective owners. Any use of any trademarks appearing on meplay.com  without the express written consent of the owner of the trademark is strictly prohibited.
  • meplay.com  contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, photographs, graphics, images, illustrations, audio, video and the entire contents of meplay.com  also are protected by copyright as a collective work and/or compilation under the UAE copyright laws, international conventions and other copyright laws.

Governing Law / Jurisdiction

These Terms and Conditions shall be interpreted, construed, and governed by the laws in force in the Emirate of Dubai, UAE. Subject to the Arbitration and Actions paragraph below, each party hereby agrees to submit to the jurisdiction of the courts of Dubai and to waive any objections based upon venue.

  • “Any dispute or claim arising out of or in connection with meplay.com shall be governed and construed in accordance with the laws of UAE”.

Usage by Minors

  • This Site is not intended for or directed to persons who are minors (typically persons under the age of 18, depending on where you live) otherwise, because we cannot prohibit minors from accessing, viewing, browsing, visiting, or purchasing on the site, we must rely on parents, guardians and those responsible for supervising minors to decide which materials are appropriate for minors to view and/or purchase. 
  • By registering with this site, purchasing products from us or providing us with any information, you indicate that you are legally permitted to enter into a binding contract (18 years of age or older in most jurisdictions) or, if you are under the legal age of consent, you have the express permission from your parent or guardian and that any information you provide to us is not inaccurate, deceptive or misleading.
  • We require that all purchases be made either (i) by individuals who are not minors and who can legally enter binding contracts (typically persons 18 years of age or older, depending on where you live), or (ii) by minors with the permission of a parent or guardian to purchase items on the site.

Termination of Usage

We may terminate your access or suspend your right to access to all or part of the site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law, is in breach of these Terms and Conditions or is harmful to the interests of other users, associates, or the company itself. In addition, we reserve the right to refuse an order from any customer in our sole discretion.

Prices and Availability of Products

  • Prices and availability of products on the site are subject to change without notice. Errors will be corrected when discovered. Our site contains many products, and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. 
  • If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.
  • meplay.com is under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation or a Shipping Confirmation if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error.
  • You may be able to place a product in your shopping cart and submit your order for processing, but your order is subsequently canceled due to the unavailability of the product. Products may sell quickly and there may be a short period of time after an order has been submitted, but where the product is no longer available. You agree that we may cancel your order even after you have received an Order Confirmation without penalty.

Digital

All virtual products are digital products and delivered via email and meplay account instantly after purchase.

  • We only generate the code(s) for payments done with 3-D Secure debit/credit card. If the debit/credit card you used to purchase is not 3-D Secured – we will review your payment and generate the code manually within 1 working day. We do not offer instant digital for payments done with PayPal or Cash on Delivery.
  • Products Limit: To avoid fraudulent transactions, a daily limit has been set. If your order value is above the daily limit, we will review your payment and generate the code manually within 1 working day.
  • No Refund Policy on digital products: Once order is placed successfully and codes are generated and delivered into your meplay account à digital download, there are no refunds.
  • The generated product PIN’s is guaranteed to be exactly as described and in working condition, if your delivered PIN code is not as described - please contact us within 24 hours of delivery.

Refund Policy 

DEVCO FZ LLC is dealing offer digital and physical products

Digital Products: Digital goods are not refundable, non-replacement, and non-exchangeable products.

  • If you change your mind about your purchase and you have not downloaded the product Key, still the key is exposed to your account, so it will NOT be refund or exchange. Please make sure before purchase, you have selected the correct region/country products.  
  • If you have an issue with redeeming the PIN into your account, we are happy to help you out, please write an email to customerservice@meplay.com with proof of purchase, the screenshot of the error etc 

Physical Products: Physical Products include video games, console and accessories are refundable, replacement, and exchangeable products if applicable. 

  • Physical products can be canceled and refund if not yet shipped
  • After shipping the physical good, the shipping cost will be applied to the customer.
  • Can be replaced with another product if not yet shipped, extra charges or prices may be applicable
  • In case of wrong/damaged products received can be refunded or exchanged
  • Refunds will be done only through the Original Mode of Payment” 

 

Refund/Return Policy:

  • Digital Products: Digital goods are not refundable, non-replacement, and non-exchangeable products.
  • Physical Products: Physical Products include video games, console and accessories are refundable, replacement, and exchangeable products if applicable. 

 

Cancellation & Replacement Policy: 

  • Digital Products: Digital goods are not refundable, non-replacement, and non-exchangeable products.
  • Physical Products: Physical Products include video games, console and accessories are refundable, replacement, and exchangeable products if applicable. 

 

(Office of Foreign Assets Control) sanctions countries

DEVCO FZ LLC, NOT deals or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.

Warranty

  • Consoles (Hardware), Games (Software), accessories, and subscription cards do not carry any warranty. However, some Accessories & Console (Hardware) have different warranty conditions depending on the manufacturer only if mentioned on the products page.
  • Please note: The warranty covered only in UAE and subject to availability of the product in case of replacement.

System Requirements

  • Make sure you check your system requirements before purchase. Make sure you are puraching the correct region/country/store PIN.
  • For PC games kindly check the minimum hardware specification required.

Force Majeure

www.meplay.com shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labor difficulties, equipment failures, or any other causes beyond the control of Seller. Quantities are subject to availability. In the event of shortage, Www.meplay.com may allocate sales and deliveries at its sole discretion.

Dealing with Third Parties

You acknowledge and agree that your correspondence or business dealings with any third parties, including without limitation any merchants or advertisers, found on or through Www.meplay.com, including without limitation payment for and delivery of related goods and services, and all other terms, conditions, representations, and warranties related to such dealings, are solely as between you and such third parties. Www.meplay.com assumes no responsibility whatsoever for any charges you or any user of your account incurs when making purchases or other transactions in this manner. Further, the responsibility for ensuring compliance with all applicable laws in connection with any such transactions shall be yours alone. You agree that meplay.com shall not be responsible or liable in any way for any loss or damage of any kind incurred because of, or in connection with, any such dealings or transactions.

This website www.meplay.com is managed by: DEVCO FZ LLC, P.O. Box: 4422, Dubai - UAE.

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